Looking to purchase Medical Claims
comparing medical claims billing software and decided that the
benefits a web based software had over a server based software
like Lytec were HUGE!! We've used Lytec for the last 15 years
and never thought we would change.
BUT!! We found a web
based software that has features we never new existed. We
found a software that could enter your eobs electronically for
you instead of by hand. And that's just the start Here is
more info about the "10
Amazing Advantages of Web Based Medical Billing Software"
and how to find one that is affordable.
When it comes to
Medical Claims Billing Software, you will find there is a wide
variety. There are hundreds to choose from and they vary in price
from a hundred dollars to tens of thousands of dollars. It is
important to pick a billing software that is right for your needs.
Some software is server based and some is web based. Read about
the "10 Amazing Advantages of Web
Based Medical Billing Software".
We needed a complete practice
management system capable of various reports, electronic claims
submissions, and choices of clearing houses. When we finally found a
system we could afford, it totally went beyond our expectations. You
can see what software we chose after researching for many months here
at XENA Health.
You can purchase something as simple as a
"fill and print" software for $115 which simply prints or submits
electronically your claims information to a very complicated practice
management system which almost runs your
yourself the following questions before purchasing a medical claims
Are you a medical office or
billing service? This makes a difference in the capabilities
you will need in a software. If you are a medical billing service
you will want to be sure to look into XENA-Health.
They designed an affordable web based product specifically for billing
Do you need a multi-user
software or is a single user ok? Some medical claims
billing software has a limit on the number of users that can be using
the software at one time. It is important that you know the limit
and that you consider your needs, not only right now, but in the future.
If you purchase a software with a limit on the number of users, you may
want to find out if you can upgrade to more users down the road.
What are the aging report
capabilities? For billing services this is a HUGE deal.
Unfortunately for many medical offices, aging reports are never run,
which is an area where they lose a lot of money. Whatever your
situation, you will want to know what the aging report capabilities
are. (One of the offices we bill for has a very expensive
program. However, in the aging reports, it doesn't show the date
of service, it shows the last date the account was adjusted. Also,
the report does not separate charges by the number of days old. It
only runs a report showing everything that is outstanding. This
report makes it almost impossible to follow up on the oldest charges.)
What is the cost of the
software? Prices vary widely in medical claims billing
software and features of the software are changing rapidly. In the
last few years web based software has developed many more features and
benefits than server based software. Unfortunately until very
recently web based software was very expensive. Xena now offers a
web based software with unbelievable features that will save much time
and money over server based software. Instead of a large upfront
set up fee, Xena offers an advanced state of the art software at a
monthly fee of $99 per doctor per computer and $149 for a billing
service. You can call us for more information on Xena at
What are the report writing
capabilities? Sometimes it is necessary to create your
own report. For example, you may have a form that is required but
it is not a standard insurance form. If you have to fill out a
number of them a month, it may be worth having a report in your medical
claims billing software that does it for you. With Xena software
you can write any custom reports you can think of.
Is the software user
friendly? Most softwares today are user friendly, but you
should do a demo of the program before buying. You may also want
to find out if hands on training is available. It may be
beneficial to you to hire someone to train your staff. A lot of
times, offices don't use even a fraction of the billing softwares
capabilities, because they were never trained properly. Some
companies offer video tutorials which are great for learning at your own
Does your software allow for
more than one practice? If you are a billing service, you will
need to be able to bill for multiple practices from the same software
and be able to keep them separate. Or maybe you are a medical
office with more than one location, and you want to keep them
separate. In any case, make sure the software you are buying has
the capability. Many web based software companies charge by the
number of practices you are billing for so make sure you ask about the
cost for more than one practice. Xena does not charge for extra
Do you need an appointment
scheduler? For billing services this feature is usually not
required. Most softwares come with it built in, but some are much more
elaborate and easy to use. If you have a busy medical office, this
feature will be important to look at.
After answering all
of the above questions, make yourself a list of the features that you will
need in your medical claims billing software. A list will make it
easier when you begin your search. Compare your list to the list of
features and you will be able to eliminate softwares that will not work
for you and narrow your list down to ones that will. Then you can
decide based on price, ease of use, and extra features that are not
necessities for you.
When we started our
billing service, we tested a lot of different demos of medical claims
billing software. At the time we started there were still programs
that ran on DOS? (There's a term you don't hear a lot anymore!) We
wanted a medical claims billing software that definitely ran on
windows, and was user friendly. Today things have changed
radically. Now web based software is capable of doing much more
than server based saving time and money in the process. Don't make
the mistake of purchasing an antiquated system.
We used Lytec software for over 14 years
but found that we could cut costs dramatically with Xena web based medical
billing software. Not only were our costs reduced, but our data
entry time was cut almost in half with amazing new technology. Xena
offers software for specialty practices as well as general practitioners
and billing services. Call us today for more information at
1-800-490-4299 and ask for Alice or Michele.